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Timeless Board Games Loyalty Program Terms and Conditions

  1. General

    1.1. The Timeless Board Games Loyalty Program (hereafter referred to as the "Program") allows customers to earn and redeem Timeless Gold Coins (hereafter referred to as "Coins") for discounts on purchases.

  2. Earning Timeless Gold Coins

    2.1. Coins are earned through qualifying purchases on the Timeless Board Games website.

    2.2. The amount of Coins earned per purchase will be specified at the time of the transaction.

    2.3. Coins have no cash value and cannot be exchanged for cash.

  3. Redeeming Timeless Gold Coins

    3.1. Coins can be redeemed for discounts on purchases made through the Timeless Board Games website.

    3.2. The discount will apply only to the current purchase.

    3.3. Once Coins are used, they cannot be refunded or used again.

    3.4. Coins cannot be used to purchase gift cards.

    3.5. Discounts from Coins will not stack on top of already discounted products; the highest discount will apply.

    3.6. The discounted and final price of each product is quoted and displayed on the cart page before checkout.

  4. Expiration and Inactivity

    4.1. Coins do not expire as long as the account is active.

    4.2. Accounts with no activity for 24 months may be subject to deactivation and forfeiture of Coins.

  5. Modification and Termination

    5.1. Timeless Board Games reserves the right to modify or terminate the Program at any time without prior notice.

    5.2. Any changes to the Program or these terms will be communicated through the Timeless Board Games website.

  6. Miscellaneous

    6.1. Timeless Board Games is not responsible for any technical issues or errors that may occur in the operation of the Program.

    6.2. By participating in the Program, customers agree to these Terms and Conditions.

    6.3. These Terms and Conditions are governed by the laws of the jurisdiction in which Timeless Board Games operates.

Terms and Conditions

Copyright © 2014 Timeless Board Games

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Terms and conditions

Detailed description of goods and/or services

Timeless Board Games is a business in the hobby industry that markets board games, board game rentals, and board gaming events.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 working days and delivery confirmed by way of a confirmation email.

All our parcel deliveries are done via third party courier companies and the post office. The method of delivery and associated cost are chosen by the user in the Timeless Board Games website cart. Unfortunately parcel delays do and will happen, however we follow-up with the respective service provider immediately.

Export restriction

The offerings on this website is available to South African clients only

Return and Refunds policy

The provision of goods and services by Timeless Board Games is subject to availability. In cases of unavailability, Timeless Board Games will refund the client in full within 30 days.

Cancellation of orders by the client will attract a 10 % administration fee.

Damaged goods must be reported within 5 working days upon delivery. Should a replacement not be in stock, Timeless Board Games will refund the client in full within 30 days subject to the damaged item being returned to Timeless Board Games.

Customer privacy policy

Timeless Board Games shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Timeless Board Games bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Timeless Board Games via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Timeless Board Games separately from card details which are entered by the client on PayGates secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

Timeless Board Games takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Timeless Board Games chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Timeless Board Games may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Richard Wilson based in South Africa trading as Timeless Board Games.

Timeless Board Games contact details

Support : info@timelessboardgames.co.za
Support: 072 242 1331

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